Before contacting us
Use the right route before writing.
A short routing rule for international enquiries: check public routes first, then contact the Office when an institutional reply is needed.
Routing rule
Four checks before contacting the International Office.
This page keeps public communication compact and prevents ordinary international requests from being scattered across protocol, student-info, certified email or generic addresses.
Read the public call or route
If your question concerns Erasmus+, admissions, staff mobility or a partner activity, start from the official public lane.
2Check documents and official links
Download the factsheet, regulations and forms, then verify the external official portals where required.
3Use services for practical matters
Visa, residence, arrival and campus-life information should be checked in the service area before sending a request.
4Write only when a reply is needed
Use the International Office contact when the public route does not answer your specific institutional question.
Compact public routing
One public contact route, many official information pages.
- Protocol, certified email and student-info addresses are not ordinary international enquiry channels on this page.
- Application forms, calls and downloadable files remain on their official pages.
- The International Office email is the compact public route for ordinary international enquiries that need a reply.
Next move
Go back to the Desk or open the Office page.
If you still need a reply after these checks, use the International Office page. Otherwise return to the Desk and choose the correct operational route.