Information ticket
Check an information ticket.
Use the ticket code received after submitting a request to check the status and office reply.
Public access
One code for each support request.
The ticket page is for information requests. Applications and call forms use the application-code page instead.
Ticket desk
Follow the office handling of your request.
Use the code received after submission. The page shows the current state, next action and the official reply when it is available.
Need a new request?
Open the support desk when you do not have a ticket code yet.
New questions start from the unified support desk. After submission, this page remains a direct status lane for the code you receive.
Open support desk