Support desk
International Office support.
Send a request, keep the ticket code and follow every office update from one place.
User relationship desk
One page for request, receipt and follow-up.
The public flow mirrors the staff workflow: structured intake, ticket code, triage, waiting states, reply and a clean public timeline.
New request
Open a structured contact with the office.
Requests are saved for staff review. Include deadlines, partner institution and programme details when available. After submission, keep the ticket code and use the status panel below.
Ticket desk
Follow the office handling of your request.
Use the code received after submission. The page shows the current state, next action and the official reply when it is available.
Enterprise handling
Clear boundaries for every user relationship.
General questions use this support desk. Applications and calls remain in the application lane, so the office can keep ticket support and formal submissions cleanly separated.
Open calls